Privacy Policy

Privacy Policy

Last updated: April 16, 2026

Introduction This Privacy Policy explains how I collect, use, disclose, and protect personal information in connection with coaching services, engagements with Novus Global, and participation in programs or events affiliated with the Meta Performance Institute. It applies to interactions with prospective and current clients, faculty peers, partners, event attendees, newsletter subscribers, and website visitors ("you" or "your").

I respect your privacy and are committed to safeguarding your personal information. This policy describes the types of information I may collect, why I collect it, how I use it, the circumstances under which I may disclose it, and your rights and choices.

Information I Collect

  • Information you provide directly:

    • Contact details (name, email address, phone number, mailing address)

    • Professional information (company, title, industry)

    • Payment and billing information when you purchase services or events (processed by third-party payment processors)

    • Coaching intake forms, assessments, session notes, goals, feedback, and communications exchanged during coaching or consulting engagements

    • Curriculum vitae, bios, and materials provided for faculty or speaking engagements

    • Any other information you choose to provide in messages, forms, or conversations

  • Information collected automatically:

    • Website usage data (pages visited, session duration, referring pages, IP address, browser type)

    • Device and connection information (device type, operating system, mobile network information)

    • Cookies and similar technologies to enhance site functionality and analytics

  • Information from third parties:

    • Professional references or referrals

    • Publicly available information from professional networks or directories

    • Data from service providers (scheduling platforms, payment processors, email service providers, analytics providers)

How I Use Information I use collected information for the following purposes:

  • To deliver coaching, training, faculty services, and related programs

  • To respond to inquiries, schedule sessions, and manage client relationships

  • To process payments, invoices, and administrative tasks

  • To personalize communications and improve services and content

  • To evaluate eligibility for programs, speaking engagements, or faculty roles

  • To send newsletters, updates, event invitations, and promotional materials (where you have consented)

  • To analyze, monitor, and maintain the security and performance of the website and services

  • To comply with legal obligations and protect rights, property, or safety

Legal Basis for Processing (where applicable) When required by law, processing is based on:

  • Consent you have provided

  • Performance of a contract (e.g., coaching agreement)

  • Legitimate interests (e.g., maintaining client relationships, fraud prevention, improving services)

  • Legal obligations

Sharing and Disclosure of Information I do not sell personal information. I may share information in the following circumstances:

  • Service providers: Third-party vendors who support operations (scheduling, payments, email delivery, analytics). These providers process data on my behalf and are contractually bound to protect it.

  • Professional advisors: Accountants, legal counsel, or other consultants when necessary for professional services.

  • Affiliates and partners: Novus Global, the Meta Performance Institute, or collaborating partners when required for program delivery or joint offerings.

  • Legal requirements: When required to comply with laws